Delete | Kas Sinclair

Client Solutions Director

Growth starts
with delivering value

I deliver value by helping agencies understand their clients' ambitions, then aligning the right expertise and solutions to achieve them. This builds stronger partnerships, creates commercial opportunities and drives sustainable growth for both the client and agency.

Why: Opportunities Across
The Client Journey

WIN

10%

of annual revenue growth should come from new customers.

RETAIN

40-95%

potential profit increase from a 5% increase in retention.

5-25x

more expensive to acquire new customers than retain existing ones.

GROW

50%

more likely to try new products, with 31% more spent by existing customers.

How: My Approach

To deliver client value and drive sustainable growth throughout the client journey I focus on four areas:

Delivering Value

Understand the client, their market, priorities and ambitions, then connect the right expertise and capabilities to solve problems, deliver outcomes and create meaningful value.

Build the Conditions for Growth

Create meaningful engagement through strategic planning, proactive insight, innovation and stakeholder development to demonstrate value, deepen trust and uncover where the partnership can create more value.

Convert Value into Mutual Growth

Turn deeper client understanding into growth by identifying where the agency can create additional value, shaping the right solutions and converting those opportunities into measurable client outcomes and expanded agency relationships.

Systematic and Scalable Growth

Embed proven frameworks, playbooks, data and technology into how accounts are developed, making growth structured, measurable and repeatable across the agency rather than dependent on individual account leaders.

Where: Client Experience

I've had the opportunity to work with leading global clients across technology, retail, financial services, FMCG, automotive, media and beyond. Here's a snapshot of some of the clients: